ConnectorsPipes
Connect the WhatsApp Cloud API to an OpenAgent Store.
The WhatsApp Pipe connects a WhatsApp Cloud API number to a Store through Meta's webhook platform.
Configuration
| Field | Value |
|---|---|
| Type | WhatsApp |
| Store | The Store whose agent should reply. |
| Token | Your WhatsApp Cloud API access token. |
| Phone Number ID | The Cloud API Phone Number ID that outgoing replies are sent from. |
| Domain | Your public base URL. |
Webhook
In the Meta Developer Console, configure the WhatsApp webhook with:
- Callback URL:
https://<your-domain>/api/chat-webhook/whatsapp/<pipe-name> - Verify token: the Pipe's ID (its
name).
Meta sends a GET challenge when you save the webhook; OpenAgent responds to it using the verify token so the subscription is confirmed.