ConnectorsPipes
Facebook Messenger
Connect Facebook Messenger to an OpenAgent Store.
Facebook Messenger
The Facebook Messenger Pipe connects a Facebook Page's Messenger inbox to a Store through Meta's Messenger Platform.
Configuration
| Field | Value |
|---|---|
| Type | Facebook Messenger |
| Store | The Store whose agent should reply. |
| Token | Your Page access token. |
| App Secret | Your Meta app's App Secret. |
| Domain | Your public base URL. |
Webhook
In the Meta Developer Console, configure the Messenger webhook with:
- Callback URL:
https://<your-domain>/api/chat-webhook/facebook-messenger/<pipe-name> - Verify token: the Pipe's ID (its
name).
Meta sends a GET challenge when you save the webhook; OpenAgent responds using the verify token to confirm the subscription. Subscribe to the messaging events for your Page so incoming messages reach the Pipe.